top of page
Thanks to our labels CLEAN & SAFE (Tourism of Portugal) and SAFE TRAVELS (World Travel & Tourism Council), we ensure that we follow the highest security protocols. You can check our protocols here:
Your safety is our priority, here is a small part of what we do:
All linens sanitized in high-temperature wash
Face masks available for guests & staff
Floors marked for social distancing
Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas
Staff required to regularly wash hands
Regular temperature checks for staff
We had to adapt our activity due to these new rules, and we wanted to keep you updated of our
- Common areas garden, kitchen and dining room are opened from 7:30am until midnight
- All the items of our usual buffet Breakfast are now provided as table service or take-away bags from 7:30 until 10:30 (menu here). You're welcome to have it in the dining room or the garden.
- The bar is open from 11am until 11pm
- Checkins are made from 2pm until midnight*
- Checkouts are made from 7:30am until 11am*
- Free luggage storage is available from 8am until 11pm
*we can arrange checkin and checkout outside these times, on request.
You have different ways to easily contact us:
Facebook & FB Messenger: portohostel
Any question about your reservation or about your stay in Porto? Contact us anytime, we will reply to you as soon as possible.
Julien & The Urban Garden Team.
bottom of page